Each item has an approx. delivery timing. PLEASE allow enough time for shipping. Some items come from our warehouse overseas & some from here in the USA.
Personalized items are NOT RETURNABLE unless WE made a mistake. ALL personalized items will require your approval of proof sent via email. IF YOU USE GOOGLE CHECKOUT... PLEASE PUT IN YOUR REAL EMAIL ADDRESS TO RECEIVE A PROOF! We will NOT be reponsible for late deliveries if you do not return our emails of proofs.
Non-personalized items are returnable ... we will refund original item amout only MINUS a 15% restocking fee. You MUST contact us for a return address & authorization # that must accompany your returned item. All items must leave your home WITHIN 3 business days. If these return terms are not met... a refund WILL NOT be given.